What should I expect after I sign up with Texas Protax?
As a client you should have to do the least amount of work possible
– that’s why you hired professionals!
Once you sign up with us, we take care of nearly everything.
Your property research is done by us and so is the the filing of the protest. We also attend the hearing on your behalf.
A great starting place
To begin, pay $150 Advance Administration Fee to Texas Protax and tell us any information about your property that helps your case. Use the Request for Information Form given to you by your Texas Protax agent after you sign up and start gathering supporting documentation. Note: This form will also be sent you annually, like a friendly check-in, to give you an opportunity make update, so we can try to save you money on your property taxes each year. The Advance Administration Fee is required each year.
To get you started , here’s is a list of the types of documents to gather. You can always email information, documents, photographs, or questions to info@texasprotax.com.
The questionnaire is helpful but not required. If there’s no information to add, thats okay, because your agent will prepare their research for the hearing. Agents will only reach out when they have a specific question for you. Its the Texas Protax full service way!
What to expect next
Hearings begin in April and continue through August each year. Your agent is in the hearings during the days. Be patient if you are trying to contact them during this time. Always leave a message and be open to speaking with others in our office who can help you.
After the hearing
You receive the results of your hearing by email. Usually its sent the next business day after your case is heard.
Along the way
Checking the status of your protest is easy; log into your client portal account [->>>here?<<<-] The portal also allows you to upload photos and documents, update your contact information, or pay your bill online.
Call or email with questions
AUSTIN (512) 339-6671 info@texasprotax.com HOUSTON (713) 635-9100 houstoninfo@texasprotax.com
For more information:
Texas Protax FAQ
TEXAS.GOV – Comptroller Resources for Taxpayers PROPERTY TAX SYSTEM BASICS
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