What should I expect after I sign up with Texas Protax?

Once You Sign Up with Us, We Make the Rest Easy .

Your property research is done by us and so is the filing of the protest. We also attend the hearing on your behalf.

A Great Starting Place

To begin, pay $150 Advance Administration Fee to Texas Protax. Then tell us any information about your property that helps your case. After you sign up, use the “Request for Information Form” given to you by your agent. After that, start gathering supporting documentation. Note: This form will be sent each year. It is like a friendly check-in to give you an opportunity make updates. That way we can try to save you money on your property taxes year after year. The Advance Administration Fee is a requirement each year.

To get you started, here is a list of the types of documents to gather. You can always email information, documents, photographs, or questions to info@texasprotax.com.

The questionnaire is helpful but not required. If there is no information to add, that is okay, because your agent will prepare their research for the hearing. Agents will only reach out when they have a specific question for you. It is the Texas Protax full-service way!

What to Expect Next

Hearings begin in April and continue through August each year. Your agent is in the hearings during the days. Be patient if you are trying to contact them during this time. Be sure to leave a message. You may speak with others in our office who can help you when your agent is not available.

What to Expect After the Hearing

You receive the results of your hearing by email. This is usually sent the next business day after your case has been complete.

What to Expect Along the Way

Checking the status of your protest is easy. Just log into your client portal account. It allows you to upload photos and documents. You can use it to update your contact information, or pay your bill online.

Call or email with questions
AUSTIN    (512) 339-6671 info@texasprotax.com   HOUSTON    (713) 635-9100 houstoninfo@texasprotax.com

For more information:
Texas Protax FAQ

TEXAS.GOV – Comptroller Resources for Taxpayers PROPERTY TAX SYSTEM BASICS